Privacy Policy
Privacy notice
Who is the data controller?
AccelaSearch SRL, represented by its acting legal representative, with registered office at Viale Sarca 336/F, Building 16 – 20126 Milan (MI), VAT number: 11919200961.
How can I contact the controller?
Contact details:
Email: privacy@accelasearch.com
Certified email (PEC): accelasearch@pec.it
Address: Viale Sarca 336/F, Building 16 – 20126 Milan (MI).
1. Introduction
Under the European General Data Protection Regulation (GDPR), legal entities are not data subjects and the Regulation therefore does not apply to them. However, if personal data relating to a natural person are supplied when company data are collected, that person is a data subject under the Regulation and the relevant rules apply.
2. What processing takes place through the website? What are the legal bases, purposes and retention periods?
REQUEST A DEMO| PURPOSE | To send you a demo of the services offered. |
| LEGAL BASIS | Steps taken at the data subject’s request before entering into a contract. In a dispute, data are processed to establish or defend legal claims, based on the controller’s legitimate interest. |
| RETENTION PERIOD | Data are processed while the service is used and for 12 months afterwards. Longer retention is possible only in the event of potential disputes, to establish or defend a right based on the controller’s legitimate interest. Data obsolescence is reviewed every 12 months. |
| OTHER INFORMATION | Providing data is optional, but refusal prevents submission of the form. |
| PURPOSE | To assess your application to become an AccelaSearch Partner. |
| LEGAL BASIS | Steps taken at the data subject’s request before entering into a contract. In a dispute, data are processed to establish or defend legal claims, based on the controller’s legitimate interest. |
| RETENTION PERIOD | Data are processed to assess a possible partnership, for no longer than 18 months after the last business contact. Longer retention is possible only in the event of potential disputes, to establish or defend a right based on the controller’s legitimate interest. |
| OTHER INFORMATION | Providing data is optional; refusal prevents assessment of the application. |
| PURPOSE | To respond to your requests concerning our service. |
| LEGAL BASIS | Steps taken at the data subject’s request before entering into a contract. In a dispute, data are processed to establish or defend legal claims, based on the controller’s legitimate interest. |
| RETENTION PERIOD | Data are processed to respond to your requests, for no longer than 18 months after the last business contact. Longer retention is possible only in the event of potential disputes, to establish or defend a right based on the controller’s legitimate interest. |
| OTHER INFORMATION | Providing data is optional; refusal prevents assessment of the request. |
| PURPOSE | To purchase the service. |
| LEGAL BASIS | Performance of a contract; compliance with legal obligations, including accounting and tax obligations. The controller’s legitimate interest in the event of a dispute. |
| RETENTION PERIOD | Data are processed while the service is renewed and for a maximum of 10 years after the contract ends. Longer retention may be justified by a pending or imminent dispute. |
| OTHER INFORMATION | Providing data is mandatory; refusal prevents purchase. |
| PURPOSE | To give you access to the service. |
| LEGAL BASIS | Performance of a contract; compliance with legal obligations, including accounting and tax obligations. The controller’s legitimate interest in the event of a dispute. |
| RETENTION PERIOD | Data are processed while the service is renewed and for a maximum of 10 years after the contract ends. Longer retention may be justified by a pending or imminent dispute. |
| OTHER INFORMATION | Providing data is mandatory; refusal prevents purchase. |
| PURPOSE | Website security. |
| LEGAL BASIS | The company’s legitimate interest in IT security and compliance with legal obligations. Consent is the legal basis for cookies other than necessary cookies. |
| RETENTION PERIOD | 24 months. |
| OTHER INFORMATION | Please refer to the dedicated cookie policy for cookie rules. |
| PURPOSE | To send you direct marketing emails. |
| LEGAL BASIS | Consent. For customers only, the legal basis is Article 130(4) of Italian Legislative Decree No. 196/03 (soft spam). In that case consent is not required, but you may opt out at any time. |
| RETENTION PERIOD | Data are deleted 5 years after the last email sent. |
| OTHER INFORMATION | Providing data is optional, but refusal prevents subscription. For customers, data are instead acquired automatically upon purchase. |
AccelaSearch Chat
Users’ conversations with AccelaSearch Chat are processed to provide answers and retained for 30 days.
3. What else should I know?
Data are processed lawfully, fairly and with strict confidentiality, using appropriate security measures as required by the Italian Privacy Code and the Regulation. Processing uses digital tools. Users are not subject to automated decision-making such as profiling unless they consent through the installation of cookies or other tracking tools, as described in the dedicated notice.
4. Who will receive my data?
The controller may disclose data to all recipients where disclosure is required by law for purposes prescribed by law.
The controller also uses companies or IT tools that process personal data solely in its interest, duly appointed as processors under Article 28 GDPR. For purchases, data are disclosed to payment gateways acting as independent controllers. The list of processors is available at the registered office.
5. Where are data stored and transferred?
Personal data are managed and stored on servers located in Italy.
6. What are my rights and how can I exercise them?
a) Data subject rights
As a data subject, the user has the rights under Article 15 et seq. of the Regulation, specifically:
1. RIGHT OF ACCESS (Article 15 GDPR). You may obtain confirmation as to whether personal data concerning you exist, even if not yet recorded, and their communication in an intelligible form.
2. RIGHT TO RECTIFICATION (Article 16 GDPR). You may obtain correction of inaccurate personal data and completion of incomplete data.
3. RIGHT TO ERASURE (Article 17 GDPR). You may obtain erasure where specific grounds apply, such as withdrawal of consent, objection to processing, data no longer being necessary for the purposes for which they were collected and processed, or unlawful processing. Erasure is not always possible, but the controller must provide adequate reasons.
4. RIGHT TO RESTRICTION OF PROCESSING (Article 18 GDPR). You may obtain restriction in specific circumstances, for example while a rectification request or objection is being assessed.
5. RIGHT TO DATA PORTABILITY (Article 20 GDPR). Where processing is based on consent or a contract and carried out by automated means, you may receive your data in a structured, commonly used and machine-readable format or request transmission to another controller.
6. RIGHT TO OBJECT (Article 21 GDPR).
You may object, in whole or in part:
a) on legitimate grounds to processing of personal data concerning you, even where relevant to the purpose of collection;
b) to processing for purposes not covered by Article 2. You may submit an objection under Article 21 GDPR explaining the reasons. The controller reserves the right to assess the request, which will not be accepted if compelling legitimate grounds for processing override your interests, rights and freedoms.
7. RIGHT TO LODGE A COMPLAINT. Under Article 77 GDPR, you may lodge a complaint with the competent supervisory authority if you believe processing infringes applicable law.
b) How to exercise your rights
You may exercise these rights at any time by contacting the controller using the details above.