AccelaSearch Chat

The same search. Now it can advise, too.

AccelaSearch Chat is not a separate product: it is a conversational mode you switch on whenever you want. The search box your customers already use starts answering questions, comparing products and suggesting the right alternative.

1

Switch to turn it on

0

Extra integrations

24/7

Always-on assistance

Classic searchChat mode

Product assistant

Online

I need a jacket for cycling in the rain

I recommend the Rain Shell Pro: 20,000 mm waterproof rating, taped seams and reflective details for evening visibility.

Is it breathable?

Yes, 3-layer membrane with underarm venting. Size M is in stock in black and neon yellow.

Rain Shell Pro

€ 149,00

Add to cart

The assistant is typing…

How it works

Search takes people to the right product. Chat helps them decide and buy. Same box, same data, one extra mode you control.

1

You turn it on

One switch in your control panel. No new plugin, no code, no second widget to install on the site.

2

It learns your catalog

Product pages, attributes, size guides, FAQs and return policies become the answers it gives.

3

It turns questions into orders

It shows product cards with price and availability right in the conversation, so people can add to cart without leaving it.

Why it matters for your business

Most pre-purchase questions arrive when nobody is at the desk. Chat answers them straight away, in your brand's voice.

Search finds. Chat sells.

Search takes the customer to the product; chat helps them choose it and buy it. Together they cover the whole decision.

Fewer abandoned carts

Doubts about sizes, materials, shipping and returns get solved before checkout, not after.

Support around the clock, no extra staff

Nights and weekends are covered too, without growing your team or your costs.

Nothing new to learn

Customers keep using the same search box. Nobody has to look for a chat bubble in the corner.

Concrete capabilities

  • On/off switch from the control panel, with no extra integration
  • Same search box, two modes: classic results or conversation
  • Real-time answers based only on your own catalog
  • Follow-up questions on sizes, materials, features and compatibility
  • Guided advice and related product suggestions
  • Inline product cards with direct add to cart
  • Conversation history and reports on the most frequent questions

Product assistant

Online

  • On/off switch from the control panel, with no extra integration
  • Same search box, two modes: classic results or conversation
  • Real-time answers based only on your own catalog
  • Follow-up questions on sizes, materials, features and compatibility

Switch on the conversational mode

Try AccelaSearch Chat on your catalog and turn visitor questions into orders.

14-day trial · No credit card required